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TIP OF THE MONTH: IF I COULD ONLY TURN BACK THE CLOCK ON MY COMPUTER |
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Ah, but you can.
The other day a distressed client brought their seemingly sick laptop to me for repair.
Suddenly, they were getting annoying pop up notices saying they needed to install an alledged anti virus product that looked very much like it was officially from Microsoft. (I must note, it is NOT from Microsoft)
The computer was fine the day before, they told me, but something happened while cruising the internet that caused this mishap to occur.
What's worse, in reading about this particular pop up, we learned that it was being used by some very seedy folks overseas to capture identity information about people who fell for the trap and actually clicked on it and went to the official looking website and gave-up their information to purchase the product. NOT GOOD!
Fortunately, my client had not made this mistake AND all they wanted me to do was make it stop.....make their computer go back to the way it was the day before.
Sooooooo, how do you turn the clock back on your computer?
Before answering that question, a warning, the above referenced program reportedly copies itself over files
that are normally registered on your computer as your anti-virus program. So to rid the system of the problem we had to first uninstall the anti-virus program, corrupted by this software and then do the magic
of turning back the clock.
On the MAC there's a program called time machine that allows you to make backups of your system, sorta
snapshots that you can go back to if you later decide you need something from the past.
On the PC, Windows XP and Vista provide a program that is setup by default when you install Windows on your computer. To turn back the clock you go to START button, Programs, Accessories, System Tools, System Restore. Run the program 'System Restore'. Follow the wizard which asks if you want to restore the system and if you check that box it displays a calendar. Choose a date prior to the time your problem occured and if there is, what Microsoft calls, a restore point on that date you're good to go. Accept the date and tell the system to proceed. It will require a reboot.
If all goes well, with the virus neutralized and the clock turned back, your computer should be back to being it's good old self. AND, oh by the way, make sure you reinstall a clean update of your anti-virus program if you had to uninstall to fix the problem.
If you have questions or need assistance regarding this topic, when in doubt, check with someone who knows about the proper care and feeding of computers. |
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RAM Technical Support: Cleveland Avenue,Talleyville, DE 19803
PHONE: 302-690-9984 EMAIL: appointment@ramtechsupport.com